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Free Worldwide Shipping: No minimums required.
Processing Time: 3–5 business days.
Delivery Time: 7–12 business days after dispatch. Total wait time is typically 10–15 business days.
Tracking: Available for every order via our website [Tracking Page].
For more details, please view our full [SHIPPING POLICY].
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7-Day Return Guarantee: You have 7 days from the delivery date to request a return or exchange.
Eligible Returns: We only accept returns if the item arrived damaged, defective, or if you received the incorrect item.
Condition: Items must be returned unused, unworn, and with all original packaging intact (tags, box, dust bag).
Shipping Costs: The customer is responsible for all return shipping costs. Original and return shipping fees are non-refundable.
How to Start: Contact support@vellrus.shop or +1 (208) 494 - 1278 for authorization before sending any item back.
For complete details, please review our full [RETURN & REFUND POLICY]
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Dedicated Client Service: Our support team is committed to providing you with an exceptional shopping experience at VELLRUS.
How to Reach Us:
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 (We aim to respond within 24 business hours). - Hotline:
- Support Hours: 24/7
 (We aim to respond within 24 business hours).
100% Secure Checkout: All transactions are protected with top-tier encryption.
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- Accepted Methods: Visa, MasterCard, Amex, Discover, and PayPal.
- Payment Issues: Reach out via Live Chat or call
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